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Acceptable Use Policy
Effective Date: July 3, 2026
This Acceptable Use Policy sets out conduct that is prohibited on Flow, in addition to our Community Guidelines. Violations may result in content removal, warnings, suspension, or a permanent ban under our Moderation & Strike Policy.
1. Prohibited Content
- Sexually explicit content, nudity, or content sexualising minors in any form — the latter results in an immediate permanent ban and a report to the relevant authorities.
- Hate speech, threats, incitement to violence, or content demeaning a protected group.
- Content promoting self-harm, suicide, or eating disorders.
- Illegal goods or services, including drugs, weapons, or counterfeit items.
- Malware, phishing links, or content designed to compromise another user's device or account.
2. Prohibited Conduct
- Creating fake, duplicate, or bot accounts, or impersonating another person or entity.
- Harassment, stalking, doxxing, or unwanted repeated contact after a user has asked you to stop.
- Soliciting money, gifts, cryptocurrency, or financial information from other users (romance-scam behaviour).
- Commercial solicitation, spam, or advertising unrelated to genuine connection.
- Circumventing verification, blocking, reporting, or safety features, or scraping profile data.
- Using the App if you have been previously banned, or to facilitate access for a banned user.
3. Enforcement
We may remove content, restrict features, suspend, or permanently ban accounts that violate this Policy, and may report unlawful conduct to law enforcement.
4. Reporting Violations
Use the in-app report feature, or contact safety@flow-entertainment.com.