← Back to policies
In-App Purchase Terms
Effective Date: July 3, 2026
These terms apply to purchases made within Flow.
1. Membership Tiers
- Free membership: basic app access with limited meet requests.
- Premium membership: [€6.99 / week or €19.99 / month — confirm current pricing before publishing], including unlimited meet requests, expanded privacy, safety and location settings, and full app access. Exact features are shown in-app and may vary by platform, promotion, or country.
2. Purchasing
- All purchases are processed through the Apple App Store or Google Play in-app purchase systems.
- Subscriptions auto-renew unless cancelled at least 24 hours before the end of the current period.
- Prices, available plans, and features may vary by platform and country.
3. Refunds
No refunds are provided except where required by law. See our Cancellation & Refund Policy for details, including EU withdrawal rights.
4. Restoring Purchases
If you reinstall the App or switch devices, you can restore an active subscription associated with your Apple ID or Google account through the App's restore-purchases option.
5. Changes
We may change available plans, pricing, or included features from time to time, subject to notice requirements described in our Billing Terms.
6. Contact
Billing questions: support@flow-entertainment.com.